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Customer Service: 1-800-266-5626

We recommend checking out our Help Page first before using the following information:

Customer Service (product information, purchases, orders, and returns) Please send your question/request to us via our 'This email address is being protected from spambots. You need JavaScript enabled to view it.' e-mailbox. We will make every effort to respond to your inquiry within 2 business days.

Our Customer Service Calling Hours Are Monday-Friday 9AM-5PM EST
Press Contact

Koda Madison

3 Terri Lane
Suite 6
Burlington, NJ 08016

Phone: (609) 386-2500

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International (global sales and marketing)

Fax: (609) 239-5946

Reseller and Support Contact Information

Address

Franklin Electronic Publishers
3 Terri Lane
Suite 6
Burlington, NJ 08016

Our operating hours are Monday to Friday 9:00 AM to 5:00 PM EST.

Directions
Submissions

Please be advised that Franklin Electronic Publishers adheres to a strict policy with regard to submission of unsolicited product ideas. We do not accept ideas in confidence nor for the promise of any payment whatsoever, unless Franklin has agreed in writing (signed by an authorized officer of Franklin) to adhere to or be bound by the written terms and conditions of the executed arrangement.

Waiver information