We recommend checking out our Help Page first before using the following information:
Customer Service (product information, purchases, orders, and returns) Please send your question/request to us via our ' This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ' e-mailbox. We will make every effort to respond to your inquiry within 2 business days.
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 1-800-266-5626
Fax: (609) 239-5948
Fax: (609) 239-5950 School Purchase Orders
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 1-800-525-9673
Fax: (609) 239-5948
Fax: (609) 239-5950 School Purchase Orders
Phone: (800) 866-2110
Fax: (609) 387-1787
Koda Madison
One Franklin PlazaBurlington, NJ 08016
Direct Line: (608) 386-2500
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
Fax: (609) 239-5948
Reseller and Support Contact Information
Franklin Electronic Publishers
One Franklin Plaza
Burlington, NJ 08016-4907
Our operating hours are Monday to Friday 9:00 AM to 5:00 PM EST.
DirectionsPlease be advised that Franklin Electronic Publishers adheres to a strict policy with regard to submission of unsolicited product ideas. We do not accept ideas in confidence nor for the promise of any payment whatsoever, unless Franklin has agreed in writing (signed by an authorized officer of Franklin) to adhere to or be bound by the written terms and conditions of the executed arrangement.
Waiver information