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Customer Service: 1-800-266-5626

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30-Day Return Guarantee

 

30-Day Money Back Guaruntee

Our goal is to ensure that you are completely satisfied with your purchase on www.franklin.com. If for any reason you are not satisfied with your purchase within the first 30-days, simply return your purchase with its original packaging.  To obtain a return authorization number, simply give us a call at 1.800.266.5626 or send an email to service@franklin.com.  A representative will be more than happy to assist.

How will my refund occur?

We will process your refund within  15 days of your return reaching our warehouse.  Your refund will..

  • Be refunded back onto your credit card of payment
  • Equal the purchase price of the items printed on your packing slip
  • Exclude shipping and handling

 

*Please note, that you will be responsible for the payment and arrangement of your return shipping.

*Any purchase not made on www.franklin.com must be returned to the origional place of purchase, and must obide by all terms and conditions of the sellers return guidelines.